HR & Operations Specialist

Elite Virtual Employment Solutions (EVES) is a premier offshoring company based in Tuguegarao City, Cagayan, established in 2022. Our mission is to bridge the gap between skilled professionals in the provinces of the Philippines and companies in need of top-tier talent around the globe. We are committed to providing world-class career opportunities in provincial areas, thereby eliminating the need for talented individuals to relocate to urban centers like Metro Manila in search of better opportunities. Why join our team?

• 13th AND 14th Month pay
• Meal and transportation allowances
• HMO
• Free monthly meals
• Free snacks and coffee
• 12% Night shift differential (above industry rate!)
• Annual salary increase
• Fixed 2 days off

We are seeking a dependable, resourceful, and hands-on HR and Operations Specialist to support human resources execution, shift coordination, employee engagement, and day-to-day office operations. This role requires a creative and tech-savvy professional who can manage administrative tasks while also contributing to company culture, communications, and employee experience. You will work across rotating shifts together with the other HR & Operations Supervisors and must be flexible to support U.S.-based clients and certain holiday operations. The ideal candidate is detail-oriented, people-focused, and willing to roll up their sleeves to help the team succeed. WORK ARRANGEMENT: Onsite – Abanao Corner, Zandueta St, Baguio, 2600 Benguet SCHEDULE: Rotating shifts, including U.S.-aligned hours, Saturdays, and certain holidays KEY RESPONSIBILITIES

• Handle onboarding, HR records, and payroll support.
• Plan and execute employee engagement programs and internal communications.
• Manage HR-related social media and employer branding initiatives.
• Ensure compliance with company policies and Philippine labor laws.
• Monitor attendance, shifts, and employee performance; provide support for coverage when needed.
• Oversee office operations including supplies, facilities, and vendor coordination.
• Prepare HR reports, presentations, and support digital workflows.
• Provide flexible support across HR and operations to ensure smooth day-to-day activities.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field
• At least 2 years of experience in HR or operations, with BPO experience is preferred but not required
• Strong English communication skills — able to clearly and professionally communicate with U.S.-based clients and internal teams both verbally and in writing
• Strong understanding of employee engagement, basic labor relations, and HR compliance
• Proficient in Excel is required
• Proficient in Click-Up, JobAdder, and other business platforms is a plus
• Must be tech-savvy
• Must be willing to work on rotating shifts, including night shifts, weekends, and certain holidays
• Preferably residing in or near Baguio City